Explanation, Terms & Conditions
As the industry leader in Work Station Cranes, Gorbel® is pleased to offer our, "If It's Late, We Pay the Freight" program. This program can be applied to any order for Gorbel® crane systems, including work station bridge cranes, I-beam style jib cranes, motorized jibs, WSJ's and all "quick ship" orders. With this program, if we don't have an order ready to ship on or before the scheduled ship date, we will credit the distributor's account at time of shipment an amount equivalent to the going rate for the freight (by averaging the rates of our two best regional carriers at the appropriate freight classification and using a 50% discount rate).

How can Gorbel® afford to offer this program?
We can afford to offer this powerful sales tool because we don't intend to be late in the first place. Some facts you may or may not know about Gorbel's shipping track record:

• We have averaged 99.4% on-time shipments for the past 5 years in a row. Note: only 2% of all North American manufacturers ship 98% on-time, which puts Gorbel® in the "world class" category
• Average days late on late orders is a mere 2.4 days
• Most Gorbel® cranes are shipped in 5 working days or less
  
  Terms and Conditions
  • Area serviced - program applies to North American shipments only
  • Products covered - all Work Station Crane & Jib Crane products
  • Expedited Shipments - program does not apply to expedited shipments (i.e. requests for shipment faster than Gorbel's original acknowledged date)
  • Carrier delays - Gorbel® is not responsible for carrier delays (we are promising to have your order ready to be picked up on or before the day it is due to be shipped)
  • Incomplete/inaccurate shipments - Gorbel® is not responsible for paying freight on incomplete or inaccurate shipments
  • Acts of God - Gorbel® is not responsible for delays caused by acts of God
  • Strikes - Gorbel® is not responsible for delays caused by strikes (e.g. carrier strikes)
  • Carrier rates - the "going rate" refers to standard carrier rates (not expedited rates or higher service level rates) -- carriers to be selected by Gorbel®