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Contact Us  /  Ordering  /  Shipping

Contact Us

To speak with a Shop Crane customer service representative, call toll free Phone: 1-855-99-CRANE (27263)

Monday – Friday, 8 am to 6 pm.

To email your questions or request, complete the form below or email [email protected]

 

Ordering

Measure your ceiling height. Shop Crane is available in heights of 8’, 10’ and 12’, with 1’ column extensions available for in-between sizes. When choosing a Shop Crane height, remember that the overall height is 2-inches lower than the displayed height. This means a 12’ system will fit perfectly in a garage with 12’ ceiling and allows 2-inches for bridge clearance.

After you’ve measured your ceiling height, be conscious of any other obstacles that might interfere with the crane. This includes overhead doors, pipes or other obstructions.

Also, note that you should only buy a system as tall as you need. The shorter a Shop Crane system is, the easier it will be to move and position a load.

Determine your span. Shop Crane systems were designed with standard garage door clearances in mind, and are available in 8’, 10’ and 12’ spans. The span is measured from the inside of a support column to the inside of the support column for the opposite runway.

Measure your available length. The standard length of a Shop Crane system is 190”, or 15’ 10”, from the outside edges of the column base plates along the runway. This length was designed to fit the standard depth of a single car garage bay.

Shipping

Shop Crane utilizes a third party freight carrier that offers two flat rate shipping options; delivery direct to your door or to the nearest shipping depot.

Direct to your door delivery requires that someone be home at the time of delivery. The freight carrier is not responsible for unloading the order, so we recommend having at least two people to receive the order, or some other means of lifting the palletized load from a trailer.

With delivery to the nearest shipping depot, the freight carrier will contact you when your order has arrived and is ready for pick up.

For shipping quotes, call our toll-free customer service line at Phone: 1-855-99-CRANE (27263), or email [email protected].